Thank you for shopping with Fiseotsgirts! We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, our Return Policy outlines how you can return your products.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused, in its original condition, and in the original packaging.
  • The return must be initiated within 14 days from the date of delivery.
  • The product must be purchased directly from Fiseotsgirts (via our official website or authorized channels).

2. Non-Returnable Items

Certain products are non-returnable, including:

  • Gift cards
  • Downloadable software or digital products
  • Items marked as “final sale” or “non-returnable”

3. Return Process

If your item meets the return conditions, please follow these steps to initiate the return:

  1. Contact Us: Reach out to us at support@fiseotsgirts.com or call us at +1-347-424-5933 to request a Return Merchandise Authorization (RMA) number.
  2. Pack the Product: Place the product in its original packaging. Ensure that all accessories, tags, and documentation are included.
  3. Ship the Product: Once you receive the RMA number, ship the product back to us. The return shipping costs will be your responsibility unless the return is due to a defect or error on our part.

4. Refund Process

Once we receive your return and verify its condition, we will process your refund. Refunds will be issued to the original payment method. Please note that it may take up to 7–10 business days for the refund to appear in your account, depending on your payment provider.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will offer you a full refund or a replacement. To expedite the process, please provide photos of the damaged item and packaging.

6. Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original product for a refund and place a new order for the desired product.

7. Contact Us

If you have any questions or concerns about our Return Policy, please do not hesitate to contact us:
📧 Email: support@fiseotsgirts.com
📞 Phone: +1-347-424-5933

8. Policy Updates

We may update this Return Policy from time to time. Any changes will be posted on this page, and the updated policy will apply to all new purchases.